Privacy policy

1. Introduction

Welcome to The Narrative Consultancy (“we,” “our,” or “us”). We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website www.thenarrativeconsultancy.co.uk. By using our website, you agree to the terms outlined in this Privacy Policy.

2. Information We Collect

We may collect and process the following types of personal information:

• Contact Information: Name, email address, phone number when you submit an enquiry or book a consultation.
• Business Information: Company name, job title, and relevant details.
• Website Usage Data: Information collected via cookies and analytics tools such as Google Analytics.
• Marketing Preferences: If you subscribe to updates, we may collect your preferences and engagement with our emails.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to enquiries and provide requested services.
• To improve our website, user experience, and marketing effectiveness.
• To send follow-up marketing communications (if you opt-in).
• To track website performance and measure engagement via Google Analytics.
• To comply with legal obligations.

4. Data Sharing & Third Parties

We do not sell your data. However, we may share your information with:

• Service providers (e.g., CRM software, email marketing platforms) for business operations.
• Third-party analytics and tracking tools (e.g., Google Analytics, Google Ads, Facebook Pixel).
• Legal authorities if required by law.

5. Cookies & Tracking

Our website uses cookies and tracking technologies, including Google Analytics and advertising pixels, to enhance your experience. You may manage cookie preferences through your browser settings.

6. Your Rights Under GDPR

As a UK-based company, we comply with GDPR regulations. You have the right to:

• Request access to your personal data.
• Request corrections or deletions of your data.
• Withdraw consent for marketing communications.

To exercise your rights, contact us at hello@thenarrativeconsultancy.co.uk.